EY: Charging Guidance – Provider communication with parents: DfE

Charging Guidance – Provider communication with parents: DfE

See update below from the DfE

A few providers and LAs have asked about communication with parents and whether it remains acceptable to promote the benefits of their offer to parents, for example the benefits of additional activities or their food offer. Providers are able to do this within the guidance as long as they are mindful of any impacts on access for disadvantaged families and it is made clear to parents that charges are not mandatory. They may wish to agree termly arrangements with parents regarding additional hours, activities or consumables purchased to aid with business planning and provide for stability of income.

In general, we recognise that the increased clarity on charging following the recent High Court judgment and subsequent updated guidance may necessitate an adjustment in business models for some providers, though it is important to stress that there has been no change to the underlying law and DfE's position has always been that charges must not be mandatory or a condition of accessing an entitlement place. 

The Department is not encouraging parents to opt out (as long as reasonable alternatives are offered for parents who do opt out, and the impact on disadvantaged parents is considered) and where providers are anxious about communicating with parents they may wish to use or align with the Childcare Choices Campaign’s focus this term on how early years education supports children’s development as well as helping families juggle family life a little easier.

We know that many providers have been reassured that once they’ve spoken to parents, parents have proved supportive regarding any changes necessitated by the updated guidance.

Here is the Childcare Choices newsletter that was sent to 270k parents last week which include a parent case study, sharing their story of how their provider celebrated World Book Day and how early years education supports their child’s development: Final reminder to working parents: apply for your childcare code

They may find it helpful to use case study quotes that were included in a recent press notice:

Dr Elizabeth Kilbey, a psychologist specialising in child development and play, supports the Childcare Choices campaign. She comments:

" As a parent, balancing everything can be overwhelming, but knowing your child is supported by trained professionals makes all the difference. Activities like messy play aren't just about making a mess - they're essential for development, helping children explore and learn creatively. Formal childcare offers a variety of play activities tailored to children's learning needs, boosting cognitive and communication skills. It also broadens their horizons by introducing them to new ideas, cultures, and experiences. Formal childcare supports parents on this wonderful journey, preparing children not just for school, but for life. I encourage parents to explore the Childcare Choices website to find the best support for their needs.”

Early Education Minister Stephen Morgan says:

“Investing in early years education ensures every child has the best possible start in life. This is central to the government’s mission to break the unfair link between background and success, and to get a record 75% of 5-year-olds in England ready to learn when they start school. High-quality formal childcare supports children's social skills and overall development, helping them thrive. Visit the Childcare Choices website to discover the support available and help your child succeed."

Juggling the beautiful chaos of family life can be challenging. With expanding childcare options, Childcare Choices can help more parents find the support that fits your family. Visit the Childcare Choices website to check your eligibility now, and in the future.

The following campaign toolkit can be used by LAs and Providers: Link to the provider guidance on the Childcare Choices website: Provider guidance and resources | Childcare Choices